Race88 takes the protection of every member's personal information seriously. This document clearly explains how we collect, use, store, and protect your data throughout your use of our platform.
Questions about privacy? Email us at [email protected] — we'll reply within 2 hours.
Welcome to the race88 Privacy Policy. This document constitutes an agreement between you as a user and race88 regarding how we handle your personal information. We understand how important privacy is to every individual, especially when it involves an online platform that processes financial and personal information.
Race88 is an online casino platform operating with full integrity for users in Malaysia. This Privacy Policy applies to all services offered on the race88.win website, including account registration, deposits, withdrawals, gaming, the VIP program, and all customer support interactions.
By registering or using the race88 platform, you confirm that you have read, understood and agreed to this Privacy Policy. If you disagree with any part of this policy, please stop using our platform and contact our support team to close your account.
race88's Commitment: We have never sold and will never sell your personal information to any third party for marketing purposes. Your data is used solely to enhance your experience on the race88 platform.
Race88 collects various types of information from members in order to provide services that are secure, personalized, and compliant with applicable legal requirements. The following are the categories of information we collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card or passport number | Identity verification (KYC), fraud prevention |
| Contact Information | Email address, mobile number, residential address | Account communications, transaction notifications |
| Financial Information | Bank account number, bank name, card details (encrypted) | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Gaming Data | Betting history, wins, favourite games | Responsible gaming, experience personalisation |
| Communication Data | Live chat records, support emails, feedback | Service improvement, complaint resolution |
We also automatically collect information when you visit the race88 platform, including session data, pages visited, time of visit and actions taken. This information is collected through cookies, tracking pixels and similar technologies as described in Section 6.
Important: race88 will never ask for your password via email, live chat, or phone. If you receive any such request, it is a fraudulent attempt — report it immediately to our security team.
Information collected by race88 is used responsibly and limited strictly to the following purposes. We ensure every use of data has a valid legal basis and is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Race88 will not use your data for any purpose beyond those stated above without first obtaining your additional consent. You may opt out of marketing communications at any time by contacting our support team.
The security of your personal information is race88's highest priority. We continuously invest in the latest security infrastructure to ensure your data is always protected against cyber threats, unauthorised access and data breaches.
Technical security measures we implement:
Your data is stored in data centres located in the Asia Pacific region, in full compliance with international security standard ISO 27001. Data backups are performed automatically every day to ensure service continuity.
Race88 retains your personal information for as long as your account is active or as long as necessary to provide our services. Following account closure, certain data may be retained for up to 7 years to comply with legal and financial audit requirements.
Security Certifications: race88's security infrastructure has been certified by recognised international certification bodies. We conduct regular security testing to ensure your data protection consistently meets the highest industry standards.
Race88 does not sell, rent, or trade your personal information to third parties for any commercial purpose. However, there are limited situations where we may need to share your information with certain parties, namely:
All third parties receiving data from race88 are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what is specified in the agreement.
Cross-Border Transfers: Should your data need to be transferred outside Malaysia (for example, to international game software providers), race88 ensures such transfers comply with data protection requirements equivalent to or higher than Malaysia's PDPA standards.
Race88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us remember your preferences and understand how you use the platform.
Types of cookies used by race88:
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and your experience on the race88 platform. For more information on managing cookies, refer to your web browser's help documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices, you have the following rights regarding your personal information held by race88:
To exercise any of the rights above, please contact the race88 privacy team via email at [email protected] or through our platform's live chat. We will process your request within 14 business days. For complex cases, this period may be extended up to 30 days with prior notification to you.
The race88 platform is exclusively for users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.
All new account registrations go through a strict age verification process. Should race88 determine that information has been collected from an underage individual, we will immediately take the following actions:
If you become aware that someone under the age of 18 has registered or used the race88 platform, please contact us immediately at [email protected] so we can take the appropriate action.
The race88 platform may contain links to third-party websites or services such as payment gateway providers or social media platforms. These links are provided solely for your convenience.
Race88 has no control over the content, privacy policies, or security practices of third-party websites. We recommend reading the privacy policy of every website you visit before providing any personal information. The race88 Privacy Policy applies only to information collected through the race88.win platform.
Race88 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or new platform features. Members will be notified of any significant changes via in-platform notifications or their registered email at least 7 days before the changes take effect.
The date of the latest amendment will always be displayed at the top of this document. It is your responsibility to review this policy periodically. Your continued use of the race88 platform after any amendment takes effect constitutes your acceptance of the updated policy.
Current Version: This Privacy Policy takes effect on 1 January 2026 and supersedes all previous versions. For any enquiries about policy changes, please contact our privacy team.
If you have any enquiries, concerns or complaints regarding this Privacy Policy or how race88 handles your personal information, our team is available 24 hours a day, 7 days a week.
For more information about our commitment to members, please read Terms and Conditions and the Responsible Gaming us.
Integrated Protection
Your personal information is protected through a multi-layered security approach designed specifically for premium online casino platforms.
All data travelling between your device and race88 servers is protected with 256-bit SSL encryption — the same security standard used by Malaysia's major banks to safeguard online transactions.
The race88 KYC process uses a verified digital identity verification system. Uploaded documents are stored with full encryption and are only accessible by authorised personnel for verification purposes.
Your credit and debit card numbers are never stored directly on race88 servers. Our tokenisation system converts sensitive data into meaningless tokens, ensuring the security of your financial information under all circumstances.
Race88 is fully committed to never selling, renting, or trading members' personal information to any third party for marketing purposes. Your data belongs entirely to you.
The race88 cybersecurity team monitors all platform activity around the clock. Our automated threat detection system identifies and responds to any suspicious activity in real time.
All of race88's data handling practices are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). Your rights as a data subject are respected and upheld in accordance with the provisions of the law.
Privacy & Security Guaranteed
Over 500,000 members have trusted race88 as their preferred online casino platform in Malaysia. Enjoy a safe, fair and exciting gaming experience — with full privacy guaranteed at every step.
Registration is protected with 256-bit SSL encryption